Privacy Policy
Last updated: May 2026
1. Introduction
This Privacy Policy explains how ScribLabs (operated by UntapLabs) collects, uses, and protects your information. We are committed to handling your data responsibly and in line with applicable Indian data protection law.
2. Information We Collect
When you place an order or contact us, we may collect your name, email address, phone number, billing and installation address, and organization details.
For installation, we collect the GPS location of the kiosk site. During staff site visits, we capture photographs, video, and location data of the site for verification purposes.
We collect basic operational data from kiosks, such as print counts, ink and paper levels, and uptime, to keep the service running.
3. How We Use Your Information
We use your information to process orders, schedule and conduct site visits, install and maintain kiosks, process payments, send service-related communications, and provide customer support.
We do not sell your personal information to third parties.
4. Sharing of Information
We may share information with service providers who help us operate, such as payment processors, email delivery services, and cloud hosting providers. These providers are only given the information needed to perform their function.
We may disclose information if required by law or to protect our rights and the safety of others.
5. Data Security
We take reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. However, no method of transmission or storage is completely secure.
6. Data Retention
We retain your information for as long as needed to provide the service and to meet legal and accounting obligations. You may request deletion of your personal data, subject to records we are required to keep.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@untaplabs.com.
8. Contact
For any privacy-related questions or requests, contact us at support@untaplabs.com.
Questions? Contact us at support@untaplabs.com or call +91 70017 10045.